Product Support

Commitment to Superior Support

Our dedication to customer service and product support is unwavering. Exceeding customer expectations is our standard practice. It’s not just about the product; it’s our business philosophy.

Whether you require a rebuild or an urgent overnight tool replacement, our expert team is prepared to deliver results.

Beyond our facility, we’ve invested in top-tier field service professionals. Our offerings include on-site installation assistance, troubleshooting, and customized training programs for dealers and end users.

Full Parts Department

Our Texas facility is fully stocked with replacement parts available at competitive prices.

We offer same day shipping on most replacement parts.
In addition to standard parts, we offer customization kits for special applications.

Combo brackets
Solida® tool bits for most major brands
Specialty tools
Plating kits
Rebuild kits

Superior Service

Our dedicated service team is ready to help you tackle any job-related challenges. Reach out to us with a simple phone call – we’re always here for you.

Derek Young

CWT Service Manager

Caleb Summers

S. Central Field Service Technician

Bobby Oldham

Eastern Field Service Technician

Randy Johnson

N. Central Field Service Technician

Chris Borden

Parts Specialist

Drew Madison

Inventory Specialist

Blake Liebelt

Purchasing Manager

Geordie Stewart

Director of Sales

Connect Work Tools is part of Exodus Global, a privately-owned company in Superior, WI.

Exodus Global companies also include BladeCore, OilQuick Americas, RockZone Americas and ShearCore.